While we are not set up for online shopping, it is still quite easy to order an item from us. Simply send us an email with the item you are interested in. Please include your phone number and a good time to reach you. We will check our stock and contact you to to take care of the payment and shipping details.
Of course, if you prefer you can call us at (562) 438-6388. Our usual hours for taking phone orders are 11am to 7pm Pacific Time, Monday to Friday.
We accept Visa, Mastercard, American Express, and Discover. We can also send your order out after receipt of a check or money order.
Sales tax of 8¼% will be added to orders sent within California. No sales tax is charged on orders sent out of state.
We take pride in our ability to fill orders quickly; we can usually get an order pulled and packed and ready to go in a day or two. At certain busy times, however, it may take us a little longer, so please allow about a week to fill your order.
We usually ship via UPS Ground insured, according to their packing guidelines. You can also specify UPS premium services or have your order shipped via the U. S. Postal Service if you prefer.
We charge for shipping no more than what it costs us. We do not add any extra handling fees. This means, though, that we won't know how much the shipping will come to until your order is packed up. Of course, we will gladly give you a quote on the shipping before billing you.
Every item is checked and packed very carefully before it goes out. Sorry, but we can only accept returns for damaged or defective merchandise.
If anything should happen to get broken in transit, please contact us; we will take care of the claim and arrange for a replacement. Please hold on to the item and the box it was shipped in.
Babcock & Cooke
3409 E. Broadway, Long Beach CA 90803
(562) 438-6388
Updated
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